Frequently Asked Questions

Answers to the most common questions about game top-ups, Codashop, digital currencies, and safe online gaming payments.

ⓘ CodaTop cannot assist with game account issues, payment disputes, or top-up problems. For those, contact the relevant platform or game publisher directly.

About Codashop

What is Codashop?

Codashop is a digital top-up platform operated by Garena. It allows players to purchase in-game currencies for popular mobile and PC games without needing to register a Codashop account. The platform is available in over 40 countries.

Is Codashop an official platform?

Yes, Codashop is an official platform operated by Garena and is an authorised distribution channel for in-game currencies for many of the games it supports. Always verify you are on the correct official website before making any purchase.

Is CodaTop affiliated with Codashop?

No. CodaTop is a completely independent informational website. We are not affiliated with, endorsed by, or partnered with Codashop, Garena, or any game publisher. Our content is for educational purposes only.

Game Top-Ups

How do I find my player ID?

Player ID location varies by game. For Mobile Legends, tap your avatar in the main lobby to see your Player ID and Server ID. For Free Fire, your UID appears below your nickname on your profile page. For PUBG Mobile, your player ID is shown in your profile settings. Always double-check before purchasing.

How long does a top-up take?

Most top-ups are credited within minutes of successful payment. In rare cases, it may take up to 24 hours. If currency has not arrived after 24 hours, contact the platform's customer support with your transaction reference number.

What if I entered the wrong player ID?

If you enter an incorrect player ID, the currency may be credited to the wrong account. Most platforms cannot reverse completed transactions. Always verify your player ID carefully before confirming a purchase.

Can I top up for another player?

Yes, you can top up for another player by entering their player ID. Make sure you have the correct ID from the recipient before proceeding.

Payments & Safety

What payment methods are accepted?

Accepted methods vary by platform and region. Common options include credit/debit cards, digital wallets, bank transfers, prepaid cards, and carrier billing. Check the platform's payment page for options in your region.

Can I get a refund on a game top-up?

Refund policies vary by platform. Generally, digital currency purchases are non-refundable once credited. Review the platform's refund policy before purchasing.

Should I share my game password for a top-up?

Never. No legitimate top-up platform will ever ask for your game account password. Top-ups are processed using only your player ID. If any service requests your password, it is a scam.

How do I identify a fake top-up website?

Fake websites often use slightly different domain names, offer unrealistically low prices, or ask for your game account password. Always bookmark official URLs and access them only through your bookmarks. Check for HTTPS and the correct domain name.